The preference from the outset has been to produce bottles in the United States, but
extensive research in the manufacturing sector left the company resolute that the
bottles can not be made closer to home at a reasonable price without sacrificing
quality and safety, something they are steadfast against.
Is the Klean Kanteen factory safe?
Yes. Klean Kanteen visits their manufacturing facilities 4-5 times per year and
performs audits every six months to ensure all of their products are produced with
respect for the environment and fair labor standards, including: the ethical
treatment of factory workers, no child labor, wages/benefits, health and safety, etc.
Additionally, they do regular lab testing on random shipments through a local lab in
the U.S. to ensure the products are made per their specifications and free of
hazardous substances.
Is Klean Kanteen's stainless steel from China safe?
Yes. Klean Kanteens are constructed of high-quality, sanitary grade 304 stainless
steel with a low nickel content. To further ensure product safety, Klean Kanteen
tests shipments of its bottles every three months to check for hazardous substances.
We believe that Klean Kanteen is, and will continue to be one of the safest and
environmentally conscious beverage containers on the market today while
upholding strict design and manufacturing standards.
How much does a Klean Kanteen weigh?
Klean Kanteens are lighter than they look, the 12oz bottle weighs 4oz, the 18oz
bottle weighs 6oz, the 27oz bottle weighs 8oz and the 40oz bottle weighs 11oz.
Can I put my Klean Kanteen in the freezer?
No. Because liquids expand when frozen, you run the risk of warping or splitting your
Klean Kanteen if you freeze it. If you are determined to do, so please leave plenty of
room for expansion, and if possible, leave the cap off. Be aware that freezing your
Klean Kanteen will void the 1-year warranty against manufacturer defects.
Can I put my Klean Kanteen on a stove?
In a pinch, the Kanteen can be placed on fire or a stove. Beware not to melt the
plastic lid or burn yourself.
My Klean Kanteen bottle may be defective. Will you replace it?
Please see our returns and exchange policies by clicking on "ShippingandReturns"
under "Information". Klean Kanteen offers a 1-year guarantee on Klean Kanteen
bottles, sports caps and lids. For questions or comments, email
customerservice@kleantkanteen.com
Why is the sports cap made of plastic and not stainless steel?
To protect your teeth. Klean Kanteen chose polypropylene #5 because it has no
known leaching characteristics and is softer if you hit a bump on the trail. If you’d
rather avoid plastic altogether, stainless steel screw-on lids are available as
accessories.
What is stainless steel?
Stainless steel is an iron-containing alloy made from some of the basic elements
found on earth: iron ore, chromium, silicon, nickel, carbon, nitrogen and
manganese. Properties of the final alloy are tailored by varying amounts of these
elements. There are more than 57 stainless steels recognized as standard alloys on
the market. Klean Kanteens are constructed from high quality sanitary grade 304
stainless steel, which has a low nickel content. Stainless steel has excellent resistance
to stain or rust due to its chromium content making it a material of choice among
the food processing, dairy and brewery industries. Stainless steel is easy to clean,
durable, inert and sanitary.
What is nickel and how can it affect my health?
Nickel is a naturally abundant element found in the earth’s crust, soil and ocean
floor. It is generally resistant to corrosion and is therefore used to make metal alloys
such as stainless steel. Approximately 10-15% of the population is sensitive to nickel.
The health effects of nickel are highly dependent on the manner and degree of
exposure, according to the Agency for Toxic Substances and Disease Registry
(ATSDR), a department of the U.S. Dept. of Public Health and Human Services. The
ATSDR warns that environmental exposures may arise from wearing costume jewelry,
handling coins or from inhaling dust near nickel industries. The most common
reaction to handling nickel is a skin rash at the site of contact. Less frequently, those
sensitive to nickel have asthma attacks after inhaling dust containing nickel. Klean
Kanteens are constructed of high quality, sanitary grade 304 stainless steel. 304 has a
low nickel content and is preferred by breweries and dairies.
Will the stainless steel react with acidic beverages?
No.
Is the Klean Kanteen a thermos?
No. A Klean Kanteen is a single-walled bottle and has little insulating properties.
Keep in mind that if your drink is boiling hot, the Kanteen will be too hot to directly
handle. The single-walled construction allows for more volume and the option to
put your Kanteen on a flame. Neoprene insulating sleeves are available to keep
your beverage ice cold or warm.
How do I clean my Klean Kanteen?
Klean Kanteens are dishwasher safe (washing caps in the dishwasher is not
recommended because H2O can squeeze itself into the cap) or easy to clean with a
bottle brush and mild soap. We recommend an old fashioned cleaner: white
vinegar and baking soda.
Information above cited from Klean Kanteen website.
Why is my Sports Cap chirping?
Klean Kanteen Sports Caps make it easy to drink on-the-go, but they also
occasionally make a chirping or squeaking noise when they are screwed on too
tight. To alleviate this problem, try slightly loosening your cap before you drink.
What are the Avent sippy spouts (green spouts) made of?
BPA-free and phthalate-free Evoprene and polypropylene.
How do I fix a leaky sippy cup?
The silicone disk can loosen with time, which allows liquid to escape through the
small vent hole. To remedy this, try pulling the disk off and popping it back on to the
adapter. We’ve contacted Klean Kanteen about this problem and they hope to
develop their own sippy spouts soon.
Do I have rust stains in my bottle?
According to Klean Kanteen, this is a harmless residue left behind from the electro-
polishing process. Electro charges remove fine particles from the stainless steel
surface, remove impurities and seal it. Electrolytes left behind sometimes turn a rust
color, but it’s harmless.
